Shipping policy

Shipping Policy – Q&A

Q: Do you offer free shipping?  
A: Yes! We offer free standard shipping on all orders, with no minimum purchase required. 

Q: How long does it take to process my order?  
A: Orders are typically processed within 2–5 business days after placing your order.

Q: When will I receive my order?  
A: Estimated delivery times are:  
•⁠  ⁠USA, UK, Canada, Australia: 7–20 business days  
•⁠  ⁠Other countries: 10–30 business days  
Please note that shipping times can vary depending on your location and customs procedures.

Q: Will I receive a tracking number?  
A: Yes! Once your order ships, you’ll receive an email with a tracking number. Please allow a few days for tracking info to update.

Q: Will I have to pay customs or import duties?  
A: Possibly. Some international orders may incur customs or import fees, which are the customer’s responsibility.

Q: What if I entered the wrong address?  
A: Please double-check your address before completing your order. We are not liable for orders lost due to incorrect shipping details.

Q: What if my order is delayed or lost? 
A: If your order hasn’t arrived within 40 business days, please reach out to us and we’ll gladly assist.